There are no returns of USC Bookstore gift cards. You will receive an email with your password.USC Bookstores gift cards (sold online & in-store) can be used for in stock and online purchases.You will be required to enter an alternate method of payment (Debit/Credit Card) to prevent order cancellation due to insufficient funds on a Gift Card. You may enter your shipping/billing information accordingly when creating your online account. Electronic Software Download (ESD) purchases are Final and Non-Returnable. A guest services representative will be happy to assist you.If a size is not available, it is most commonly out of stock or discontinued. If you’d like to check on the status of your order via your profile, click the “My Account” link at the top left corner of our site to log into your account. Your shipping charges will not be credited. Additional exclusions may apply, offers subject to change. Refunds will be made in the form of the original payment. CAMPUSCONNECT Service Department facilitates both warranty and out-of-warranty repairs.
All merchandise purchased as "Sale" and/or "Clearance" are final.All returns must be completed within 30 days from the day your order is shipped. Simply click on this link and enter your email address. Click the “My Account” link at the top left corner of our site to log into your account and check your order status. Please visit Follett's Shipping Policy for all textbook orders. Trade in your old device and receive a gift card that can be used for purchases at USC Bookstores. The curbside pickup area is behind the student union building across from the maintenance shop. We will not share any personal information gathered from this website with third parties unless we are required to do so by law. Items shipped to USC Bookstore outside the returns window, not in new or gently used condition, without an invoice/return form, or not purchased at Original receipt must accompany merchandise to be exchanged/returned within five business days of purchase. If you did not receive an email notification, you may contact our guest services call center to obtain the tracking number for your order. RETURN POLICY. USC Bookstore accepts returns of unworn, unwashed, undamaged and/or defective merchandise for a full refund within 30 days of purchase. The alternate method of payment will be authorized for the order total when your order is placed. Our guest services team can be reached at (800) 447-8620 between 8:00 a.m. and 4:30 p.m. Monday-Friday PST.Coupons and promotional offers may be limited by location as specified in the coupon or promo information. Merchandise returned for refund will receive our prompt attention. USC Bookstore Direct Marketing will refund the purchase price of the item based on the original form of payment. If your order has not yet shipped, please contact us with your change request at (800) 447-8620 and we will be happy to assist you.If you received an email indicating that your order shipped and your tracking status indicates it has been delivered to its destination but you did not receive the order, then you will need to contact FedEx directly at (800) 463-3339 to submit a claim for a lost/stolen package. Closed Saturday and Sunday.CAMPUSCONNECT, on the Third level of the University Park Campus store. Please contact the USC Sumter Bookstore if you have any questions regarding this policy. • Original receipt must accompany merchandise to be returned.Please be advised that once your order has been shipped you can no longer make any changes to your order. 2nd Day: Orders placed by 1:00p PST Monday through Friday will arrive in 2 business days. We partner with service providers so you can drop off your computer for repair and have the option of paying with your USCard Discretionary funds.8:00am to 4:30pm. Even then, we cannot guarantee that your order change request can be granted. Commencement Shipping Policy. We will only send promotional email to guests who opt to be on our email list. All returned items must be accompanied by a return form. Monday through Friday. We also accept USC Bookstore gift cards. If the FedEx website indicates your package was “delivered” and the package was not received, you will need to contact FedEx directly at (800) 463-3339 and/or to submit a claim for lost/stolen packages. Merchandise must be unopened, undamaged, clean, and in otherwise new condition.If the product is not defective, returns are subject to a 20% restocking fee USC uses Follet as its textbook provider.
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