Don’t sell on ThredUP if you’re looking to make some cash. By using our Services or clicking I agree, you agree to our use of cookies. We're really sorry to hear that you received an item in this condition, thanks for letting us know! For the most up to date info on how we payout please visit thredUP.com/payouts. It took over a month to received my bag, but with the things that are going on right now, I let it slide. We're so happy to hear you've enjoyed your thredUP experience, Marguerite! Customer Service reached out and requested my input.
See business transparency Update your wardrobe & stay in style with thredUP. Please send us a message on reviews@thredup.com with your order number so we can investigate this situation. Passive-aggressive deflection is super helpful, thanks. It arrived in a short time, was packaged nicely and was beautiful! Hello Lori, we appreciate you sharing your experience with our Clean Out program. I had a few items from that order that didn't work so I wanted to return, however I tried contacting the company several times to try and get it fixed to just show acknowledge that portion was delivered so I could return my items together, instead of paying separately to return (I live in an area where I don't get the flat rate 8.99 return package, I pay much more so I wanted to return items all together) but as the third shipment never showed delivered, it would not allow return of these items. After seeing my items posted, I decided I did not want my items sold on this website. At this time, the outlet feature is still a newer feature that is in progress. First off, it’s like what you ordered they don’t even care about. Find your favorite brands at up to 90% off. I also hate the way they photograph clothing on the website, the clothes are wrinkled and just not flattering which may be why products aren't getting sales. thredUP has thousands of pre-owned women's clothes, handbags, shoes & accessories for sale at up to 90% off retail price! Indeed LUXE kits will usually take a few days to be delivered, however, as we work towards processing all bags from our sellers, we have paused the LUXE benefits program and are taking this time to reevaluate. Top Brands. A beautiful pair of pants, the sale was final, the pants were new with tags. I’m requesting my items be returned to me once again. Hello Caitlin, thank you for taking the time to share this feedback with us. No one cares about actually helping. Decided to do a spring cleaning on my wardrobe so I decided to send in two bag full of clothes to sell and then one bag for donations.
So all my clothes I still had available to sell is no longer there and nor is my $10 that I earned, and get this I had name brand clothes like Tommy Hilfiger, hollister, Nike and etc. Well, I was refunded the restocking fee, but then they deducted that from my refund price, so long story short, after many, many emails, plus documentation showing the shortage refund amount, they still didn't refund the full amount, all the time saying they did. Browse discounted designer handbags, designer shoes and designer accessories. We're happy to hear you have a beautiful classic sweater to call yours, Diane! We invite you to check our Payout Estimator (thredup.com/payouts) for a better insight into how it works. I started to shop online by connection to Talbot outlet store and on check out it is appeared that I placed an order with ThredUP. Want to try ThredUp? Description says all pieces included but it doesn’t, when I asked for the actual pieces I wanted I had 3 people reach out asking what happened. We look forward to having you shopping for new amazing items with us! I select only "brand new" or "like new" brand names items only. While most people are not going to make as much with thredUP as they would with other resale sites, we pride ourselves in being the most convenient to clean out your closet and find new homes for items you're no longer loving. Hello Heather, we apologize if our payout amounts have been lower than expected.
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