You can enter your preference in the request box of the booking form.
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When can I start redeeming my Standard Chartered 360° Rewards reward points?19. some airlines do not accept change requests between 6 - 72 hours before departure of the flight. If you are not able to click the link within 0 minutes, you also have the option to verify your email address by logging into your loyalty account and accessing the email verification option in the section (see detailed steps in the following question).
Can I change a passenger’s name after purchase? 60.
However, in some countries an international driving license is mandatory. However, we do recommend you manage your flight bookings with extra connection time if immigration and customs are involved. How do I transfer my Standard Chartered 360° Rewards points into these programs?91. Please visit the airline’s website or contact them directly to enroll in their frequent flier or mileage program. Is it possible to change my travel redemption or booking?31. What kind of products are available in the shop catalog?81.
How do I receive my airline tickets? I want to travel with a pet. You have already added this product to your cart, would you like to add this again? Can I pay the difference using my Standard Chartered Credit card?22. To retrieve this information, please log in to your Standard Chartered 360° Rewards account and click on My Dashboard.
Standard Chartered 360° Rewards Programme, ... My verified email address.
If the option is offered, you can choose your bed type under the room preferences during the time of booking. How can I make changes to my hotel reservation?
Enter your email address and mobile number used when you registered for the loyalty program. You can either head to the nearest Standard Chartered Bank branch or log in to net banking to get the mailing address changed. Are you sure you want to change your language preferences.Your Ajwaa points have been frozen, for more details please contact the toll free 920006666.After logout all of your items in the cart will be cleared.
Additional accessories or services cannot be ordered from our website when submitting an order. To add a Travel Coordinator:
Is the ticket transferable?36. Beds are based on the number of people selected per room at the time of booking.
Do I need to have an international driving license?70.
47.
What do I do if I want to cancel or change the flight/car/hotel reservation? Can I add another person to an existing reservation?35. Your booking is confirmed and guaranteed immediately.
All airline tickets are issued as E-Tickets (Paperless Electronic Tickets).You do not need to present the E-Ticket when checking-in.
Enter the verification code on the screen and click Submit. Any additional fees incurred for pet travel will be paid directly to the airline when checking-in.
and the email Hotel room has been sold out. A verified email address is an email address registered with the loyalty program and has completed the verification process.
Fees are collected by the airline at the time of check-in.As these policies are subject to change at any time, please check your airline's website for the current baggage information.
What if I am very late in collecting my rental car?73. This is in addition to the netbanking username and password set by the cardholder. If you enter an incorrect password for more than 5 consecutive attempts you will be automatically locked out of your account. Do you want to refresh the availability of the itinerary or remove the item from the Cart?
What should I do if my flight is delayed or cancelled?72.
37. We will not be able to extend the rental once the booking is confirmed.
They may be able to find other flights for you. for detailed exceptions please review the adjacent fare rules
53.
Yes, your reward points will expire 36 months from the date they are credited to you. If the cost of the revised booking is higher, you will have to pay the fare difference, using points or a SCBZ payment card.
Where can I find more information on the benefits, fees and charges for SCBZ cards?95. When this occurs, the airline notifies us regarding the change and we send you a new confirmation reflecting the most current information.If the airline is no longer operating your flight, or the schedule change is unacceptable, the airline will offer you an alternate flight or you may be entitled to a refund. To redeem your points, login to your Standard Chartered 360° Rewards account and select a reward category from the main page (e.g. On Points Summary, you will be able to view Points Earned, Points Redeemed, Points Expired, and Points Adjustment. You have exceeded the time limit to complete the redemption. If you fall outside of this age group, you cannot make a booking through the Standard Chartered 360° Rewards. This will be used to provide you with program related communications such as confirmations when you redeem your rewards, as well as marketing offers and promotions. How can I reset my Standard Chartered 360° Rewards account password if I forget it?15. However, you may not be assigned a room until you check in. )You can change your mailing address with Standard Chartered Bank online through your netbanking account.
You May Also Incur An Additional Change Or Refund Fee Please Refer To The Booking
What is an E-Ticket?38. Points earned on purchase transactions made on your Standard Chartered Credit Card are credited to your loyalty account within 15 days of the transaction appearing on your card statement.
Contact Number of Standard Chartered Bank Delhi The contact number of Standard Chartered Bank Delhi is 011 4986 1199, 3940 4444.
To make a change, please contact our customer support at least 3 days prior to your date of travel date.
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